I rented an automobile from a large, seemingly reputable company, who’s name will remain anonymous to protect the guilty. I picked-up the car from the MD airport, and given schedules, costs, etc., I opted to drive home to PA, which required me to return the car to a different location Before renting the automobile, I …
Category: Service
Being flexible makes a lasting impression
I’ve been having some banking challenges these past few weeks. For whatever reason, I maintain two checking accounts with BOFA, one interest bearing, one not. The other day I received an e-mail from BOFA notifying me that my checking account had insufficient funds available to pay some fee – which honestly gave me this sinking …
Service that leaves an impression
The other day my son and I stopped at our favorite fast food restaurant – Chick-fil-A. If you haven’t been to a Chick-fil-A and you like chicken, you’ll definitely want to give this a try. Chick-fil-A is a fast food restaurant where you wait on line, place your order, give you name, step aside and …