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Thomas MacIsaac
Author's posts
Being flexible makes a lasting impression
I’ve been having some banking challenges these past few weeks. For whatever reason, I maintain two checking accounts with BOFA, one interest bearing, one not. The other day I received an e-mail from BOFA notifying me that my checking account had insufficient funds available to pay some fee – which honestly gave me this sinking …
What is the most important sale for any business?
Here is a hint – don’t think customer. Give up? Well, all sales are important, but in my opinion the most important sale that propels’ business to new heights is the one you make to yourself and your employees. After all, if you or your colleagues are not convinced about the value of the products …
Service that leaves an impression
The other day my son and I stopped at our favorite fast food restaurant – Chick-fil-A. If you haven’t been to a Chick-fil-A and you like chicken, you’ll definitely want to give this a try. Chick-fil-A is a fast food restaurant where you wait on line, place your order, give you name, step aside and …