Thomas MacIsaac

Author's posts

Service that leaves an impression

The other day my son and I stopped at our favorite fast food restaurant – Chick-fil-A.   If you haven’t been to a Chick-fil-A and you like chicken, you’ll definitely want to give this a try.   Chick-fil-A is a fast food restaurant where you wait on line, place your order, give you name, step aside and …

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Top 5 Reasons Customers Buy From A Salesperson.

  Likeability – People want to do business with people they like. Benefit – The sales rep knows and understands their customer’s business well and can effectively communicate the benefits in the customer’s language. Trust – The customer knows and trusts their sales rep/team.  Would you ever buy something from someone you do not feel …

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Proof – Fun Changes Behavior

I really like this photo for several reasons: 1. Participants were provided a choice as to whether or not to participate. 2. Participants bought into the fun and modified their behavior 3. It’s a great example of the power of fun in action. Now, I want you to take a minute and just imagine that …

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